To help make your stay at Kingdom Hospital as comfortable as possible.
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Admission Information:
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Kingdom Hospital’s physicians and outside doctors with admitting privileges are
the only ones allowed to hospitalize a patient at Kingdom Hospital. Once your
doctor decides that you need hospitalization, he will fill for you an Admission
Slip and Consent for Surgery Form if need be, to take it to the admission office
for further processing. In rare occasions, the stay of another patient maybe
unexpectedly extended which may cause admission to be sometimes delayed. If you
are requested to delay your entry into the hospital we ask for your
understanding for these medical priorities.
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Kingdom Hospital Admission Offices:
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Kingdom Hospital has two admission offices:
- Main admission office (Ground Floor) - opens from 7:30 a.m till 10:30 p.m
Saturdays through Thursdays. Fridays 10:00 a.m till 6:00 p.m.
- Emergency unit admission office (Ground Floor – ER entrance) - opens 24 hours,
7 days/week.
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Documents to be brought by the patient for admission:
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In order to smoothly expedite your admission, please bring the following
documents with you:
- Personal ID card d
- Admission slip filled by the admitting physician (for Obstetrics and
Gynecology patients)
- Insurance Card, if you are insured, or authorization/referral form or letter
from the guarantor to confirm the coverage in case the patient is a non-self
payer
If you do not have a registered file in our hospital then the admitting officer
will create a medical record/account in the patients’ registration system.
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Elective Admissions:
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Patients are generally admitted from 7:30 a.m to 10:30 p.m on a daily basis.
Patients who have surgical operations will be asked by their physician to sign a
Special Procedure Consent Form. They will be later contacted by the surgical
coordinator to confirm surgery date and time, and to arrange for anesthesia
pre-operative assessment few days before the surgery.
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Financial Arrangements for Elective Admissions:
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If you were a self-paying patient, you will be asked by the admission office to
pay a deposit for the estimated cost of your hospitalization at Kingdom
Hospital. Any over payment will be refunded upon your discharge. If your stay at
the hospital is a prolonged one, a bill will be distributed to you periodically
and you are expected to settle it accordingly. Bills are payable in cash or by
credit card. Please, always keep the receipts you get from the admission office
at Kingdom Hospital. The admission officers are always ready to answer any
questions concerning hospitalization fees. .
If you were an insured patient, then prior to admission, the Business Office
shall get a written approval from your insurance company. This preauthorization
is needed as it specifies the services covered length of stay, ceiling for
coverage and the type of room that you will be admitted to. If your insurance
policy or your letter from the corporation/guarantor partially covers the cost
of your hospitalization, you will be asked to pay a deposit equivalent to your
share of deductible or co-payment. Any over payment will be refunded at the time
of discharge.
Patients who are going to undergo a procedure/surgery at Kingdom Hospital have
to report to the admission office before 8:00 PM a day before the operation for
finalizing admission clearance.
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Emergency Admissions:
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The emergency unit doctors and nursing staff are present all day and night to
take care of our patients without delay. Once the patient is in the emergency
room, he will be seen by a physician. Patients may wish to have a consultant
from KHCC medical staff or a consultant with admission privileges at Kingdom
Hospital. The relatives of the patient will be referred to the admission office
to complete the admission formalities.
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Financial Arrangement for Emergency Admissions:
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If you were a self-paying patient, you will be asked by the admission office to
pay a deposit for the estimated cost of your hospitalization at Kingdom
Hospital. Any over payment will be refunded upon your discharge.
Insured/corporate patients are admitted upon showing their insurance card or ID
but a confirmed authorization from the insurance company/guarantor is needed
which will be obtained by the business office. If the patient is partially
covered by insurance/corporate then the admission office will ask him to deposit
an amount equivalent to his share of the estimated cost of hospitalization. .
Patients admitted through the emergency room will be asked to sign a Medical
Consent for General Treatment Form and will be given an identification bracelet
to wear, which allows staff members to identify them.
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